A Tenant’s Guide to Understanding Lettings Packages

Know what you’re paying for — and what you’re not

When renting a property, the rent amount is just one part of the puzzle. Whether you’re a first-time renter or relocating to a new area, it’s essential to know what’s actually included in your rent — from furniture to utility bills and maintenance.

Here’s a breakdown of what to look for in your lettings package so there are no surprises after you move in.

🛋️ 1. Furnished vs. Unfurnished vs. Part-Furnished

🪑 Furnished

  • Includes essential furniture: sofa, beds, wardrobes, dining table & chairs
  • Often includes appliances: fridge, washing machine, sometimes microwave or TV
  • Ideal for short-term lets or tenants without furniture
  • Check the inventory list — not all furnished properties include the same items

📦 Unfurnished

  • Usually includes: fitted kitchen, white goods (fridge, oven, washer)
  • You’ll need to bring or buy your own beds, wardrobes, sofas, etc.
  • More flexibility to decorate and personalise
  • Often cheaper than furnished lets over time

🛏️ Part-Furnished

  • A mix of basics: bed and sofa, but no dining table or TV
  • Great for tenants with some furniture of their own
  • Always request a detailed list to avoid confusion

💡 2. Are Utilities Included? Ask These Key Questions

  • Council Tax: Usually not included — tenants are responsible
  • Electricity, Gas, Water: Often excluded, but sometimes bundled in studio or HMO rentals
  • Broadband & TV Licence: Rarely included unless stated in student or serviced rentals
  • Waste Collection: Usually covered by the council; tenants still responsible for bins/recycling

🧾 Tip: If bills are included, clarify usage caps and what happens if you go over them

🔧 3. Maintenance & Repairs: Who’s Responsible?

🛠️ Landlord Responsibilities

  • Structural repairs (roof, walls, windows, plumbing, heating)
  • Safety checks: gas, electrical, smoke alarms, carbon monoxide detectors
  • Replacing worn-out fixtures like boilers or radiators

🧽 Tenant Responsibilities

  • General cleanliness and upkeep
  • Replacing lightbulbs, batteries in smoke alarms (unless hardwired)
  • Reporting issues promptly to avoid worsening damage
  • Garden maintenance (if specified in contract)

🛑 Always check your tenancy agreement for specific clauses about responsibilities

🛎️ 4. Other Inclusions You Might Find (or Miss)

  • 🅿️ Parking Space: May be included or require a separate permit/rent
  • 🛜 Wi-Fi: Sometimes included in HMOs or serviced apartments
  • 🗄️ Storage Units: May be available in newer builds or at an extra charge
  • 🧼 Cleaning Services: Rare, but offered in some furnished corporate or short-term lets
  • 🚲 Bike Storage or Concierge Services: Common in modern developments

🧠 5. Questions to Ask Before You Sign

  • What exactly is included in the rent?
  • Are there any extra fees or service charges?
  • Are bills capped if included?
  • Who do I contact for repairs or emergencies?
  • Can I make small changes (e.g., hang pictures, change curtains)?

🔍 Final Word

Understanding what’s included in your rent helps you budget better, avoid hidden costs, and enjoy a smoother renting experience. Always ask for a written breakdown and clarify any gray areas before signing.

Remember: A well-informed tenant is a confident one.